Google Checkout issue with Emails as User Names

If you are about to purchase a license to the Draft Analyzer, please leave unchecked the option to “Keep my email address confidential“.  If you check this option, we will have to manually create your license.

We have switched our shopping cart to Google this year, which has been great with one critical exception.  On the first page of Google Checkout, Google includes a checkbox to “Keep my email address confidential”.  This feature prohibits us from automatically creating a license to our web application for you as we use your email address as your User Name.  If you check this box, Google encrypts your email address so it appears to us as “Ted-bjfej8espbhj@checkout.google.com”.  Unless you can guess what that assigned email address is, you won’t be able to immediately sign-in to the Draft Analyzer Web.

Leave this unchecked for automated licensing

Leave this unchecked for automated licensing

I understand the thought behind this as I don’t like getting spammed, even from on-line retailers that I purchase from frequently…but that is what the second check box is for.  This feature is intended to improve lives, but in this case and many similar cases it doesn’t.  I am a huge fan of Google and the tools they provide, but they need to provide more flexibility to trusted merchants on this one.

If this has affected your purchase, please send an email to support at draftanalyzer.com with your purchase details and prefered email address to use as your User Name.

Sorry for the hassle.  Depending on how much pain this causes, we may or may not continue using the Google checkout service.

Ted

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4 Responses to “Google Checkout issue with Emails as User Names”

  1. Ashton Says:

    Is this available for ESPN Insiders like the NFL one was? That Analyzer was amazing.

    If so, how do we access it?

    • playersearch Says:

      Yes! ESPN will be launching the product later this week…no set date yet, but we are getting close (possibly tomorrow).

      Glad you liked the NFL version! Thanks for the props!

      Ted

  2. Sign-in and Other Common Questions « Draft Analyzer Blog Says:

    […] the email address and City you used at time of purchase (Your city is your password).  If you kept your email private, you will have to send an email to support at draftanalyzer.com with a proper email […]

  3. playersearch Says:

    Scott – I do not see any purchases for your name, so you have not been charged. Call us at 1-888-620-4440 tomorrow and we can take your info over the phone if the Google checkout isn’t working for you. My only guess to help you would be to make sure your browser allows cookies…maybe Google is trying to save your info to a cookie but the privacy settings of your browser are preventing that from happening.

    We should be able to get you going asap.

    Ted


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